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Total Views :2394 |
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Published :01/15/2010
| Author :Jeremy Duke |
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The current Q3 2009 report depicts a quarterly revenue stream of $981 million which represents a decent increase over Q2 with a 6.78% increase of the marketplace in sequential quarters. The slow economy had caught up to the previously healthy and growing collaborative applications industry as Q4 08 and Q1 09’s revenues slid. |
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Total Views :1567 |
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Published :01/15/2010
| Author :Jeremy Duke |
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In Q3 2009, the market for Enterprise VoIP Gateways increased 12.7% sequentially. Since late 1999, Enterprise VoIP Gateway sales have increased significantly growing from a quarterly run rate of under $50 million in 1999 to $400 million in Q3 2007. |
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Total Views :3932 |
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Published :07/21/2009
| Author :Jeremy Duke |
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Avaya is bidding to acquire Nortel Enterprise - the new company would be the biggest & largest enterprise Voice Company, doubling Avaya’s worldwide installed base of enterprise phone systems. |
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Total Views :2566 |
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Published :06/17/2009
| Author :Jeremy Duke |
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Sliding business activity and tight financial markets that led to the economic decline in 2008 continue to affect business in Q1 2009, and the enterprise voice equipment market was not immune to these factors and trends. |
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Total Views :1311 |
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Published :03/24/2009
| Author :Jeremy Duke |
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Here is an interesting tale of my experience with two communication powerhouses, AT&T and Charter. Clearly, the investment in Customer Service technology made by organizations such as these can make all the difference between a happy customer and a lost customer. |
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Total Views :1055 |
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Published :03/20/2009
| Author :Jeremy Duke |
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How Synergy defines network-based applications that enhance workgroup productivity commonly referred to as Unified Communications.
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Total Views :2020 |
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Published :03/19/2009
| Author :Jeremy Duke |
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When I founded Synergy, we started with one market research service. It was the late 90’s and it tracked a technology that was getting little respect from the established voice industry -Voice over IP (VoIP). When we began segmenting the market, many said it would be impossible to count this nascent market and they suggested we not waste our time trying to publish research on such a nebulous and overly ambitious technology. Although that was 10 years ago, in my mind it seems like yesterday. So when I heard the same reservations and objections voiced about our quest to quantify unified communication (UC), I was not surprised. After a rigorous 6-month process, I believe we have “cracked” the code and have developed a sound way to measure this emerging market. |
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