Quick Statistics
  • Total Articles:- 46
  • Total Authors:- 8
  • Total Views:- 74913
  • Total Category:- 46

The Customer Care Silver Bullet - First Contact Resolution

Total Views :310
Published :05/21/2010  |   Author :Ken Landoline |   Unrated  | 
The recent economic downturn, coupled with the era of product commoditization in which we now do
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HP PUTS PRESSURE ON CISCO

Total Views :441
Published :04/26/2010  |   Author :Katie Trippet |   Unrated  | 
In Monday’s live broadcast following the completion of the 3Com acquisition, HP’s Executive Vice President and General Manager, Dave Donatelli, and Marius Haas, Senior Vice President and General Manager, outlined HP’s plans to transform the networking industry.
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UCC Market Continues to Build Momentum

Total Views :2393
Published :01/15/2010  |   Author :Jeremy Duke |   Unrated  | 
The current Q3 2009 report depicts a quarterly revenue stream of $981 million which represents a decent increase over Q2 with a 6.78% increase of the marketplace in sequential quarters. The slow economy had caught up to the previously healthy and growing collaborative applications industry as Q4 08 and Q1 09’s revenues slid.
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Enterprise VoIP Gateways- Still a Money Maker

Total Views :1567
Published :01/15/2010  |   Author :Jeremy Duke |   Unrated  | 
In Q3 2009, the market for Enterprise VoIP Gateways increased 12.7% sequentially. Since late 1999, Enterprise VoIP Gateway sales have increased significantly growing from a quarterly run rate of under $50 million in 1999 to $400 million in Q3 2007.
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Dell in China with Mobile Handset

Total Views :763
Published :08/23/2009  |   Author :John Armstrong |   Unrated  | 
As the personal computer morphs from the desktop to the laptop to the hand-held, it’s natural that a company like Dell would want to get into the mobile handset game. The smartphone market may be the growth engine for handset manufacturers, but there are only so many slices in the pie.
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Avaya Bidding to Acquire Nortel Enterprise

Total Views :3932
Published :07/21/2009  |   Author :Jeremy Duke |   Unrated  | 
Avaya is bidding to acquire Nortel Enterprise - the new company would be the biggest & largest enterprise Voice Company, doubling Avaya’s worldwide installed base of enterprise phone systems.
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IBM Moves to Target SMB Marketplace with Unified Communication Solutions/Partnerships

Total Views :2272
Published :07/17/2009  |   Author :Ken Landoline |   Unrated  | 
This week in two distinct but likely coordinated strategic moves, IBM has made it clear that the small and medium business (SMB) marketplace is a significant and important target for its unified communications offerings...
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Winners & Losers: PBX Vendors in Q1

Total Views :2566
Published :06/17/2009  |   Author :Jeremy Duke |   Unrated  | 
Sliding business activity and tight financial markets that led to the economic decline in 2008 continue to affect business in Q1 2009, and the enterprise voice equipment market was not immune to these factors and trends.
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Good News, Bad News on Optical Networks

Total Views :3965
Published :05/26/2009  |   Author :Sam Masud |   Unrated  | 
I was somewhat taken aback to hear one analyst firm describe 100-Gbps wavelengths as the “single most anticipated” network technology.
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Hold the Champagne on 100G

Total Views :4065
Published :05/10/2009  |   Author :Sam Masud |    | 
In better economic times it would be an occasion to pop the champagne, but these are fiscally constrained times, and that’s why while Ciena’s announcement of the first 100-Gbps commercial optical network is certainly impressive it’s not time to pop the cork.
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A Case for Migrating to Virtualization & Cloud Services

Total Views :11827
Published :05/05/2009  |   Author :Dr. Ray Mota |    | 
Service providers are faced with the dual pressures of providing more entertainment, information, cloud, and collaboration services while simultaneously keeping an eye on cost containment, CapEx, and OpEx. Additionally, they face operational constraints such as power consumption, cooling capabilities, utilization levels, the ability to provision, and the ability to ensure continuity and data center longevity due to the complexity of their networks. Most service providers have networks where each area of service delivery requires its own packet network, computing powers, video head-end, video head office content caching, and central office equipment.
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A Tale of Three Markets

Total Views :1167
Published :05/04/2009  |   Author :John Armstrong |   Unrated  | 
Some major players in the mobile industry released Q1-09 financials.
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BROCADE ‘S IP NETWORKING PRODUCTS TO BE REBRANDED BY IBM

Total Views :1176
Published :04/27/2009  |   Author :Katie Trippet |   Unrated  | 
Today Brocade announced that IBM will rebrand and sell Brocade’s enterprise IP networking portfolio, a move that will strengthen both Brocade and IBM as they compete for market share in the increasingly competitive data center infrastructure space. For Brocade, IBM provides an OEM channel for distribution of its existing and future IP networking switches . With IBM’s Q1 09 server revenues reaching an estimated $2.1 billion (Q1 09 IBM earnings presentation), the opportunity for Brocade is big.
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QLogic's BIG Win

Total Views :1670
Published :04/24/2009  |   Author :Katie Trippet |   Unrated  | 
QLogic’s first announced win with HP for its 8 Gbps Fibre Channel Mezzanine card was a big one yesterday in that HP reports that its blade server revenue market share for Q4 08 was 54.8%. That provides QLogic a good headstart in providing a solution for HP customers who can now can now purchase QLogic’s 8 Gbps FC Mezzanine adapter for HP’s BladeSystem c-Class servers, a key component of HP’s converged infrastructure platform for data centers known as Matrix.
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Managed Services: Network Security

Total Views :1667
Published :04/20/2009  |   Author :Charlotte Dunlap |   Unrated  | 
A sea change is occurring in the way managed security services are offered, following the consolidation of the industry in recent years. Some pure-play managed security service providers (MSSP) still operate thriving businesses, but now the big guys have entered the space, including network service providers and traditional security management players.
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BROCADE ENTERS FCoE MARKET

Total Views :1175
Published :04/17/2009  |   Author :Katie Trippet |   Unrated  | 
While Brocade was the last major storage area networking vendor to announce its entrance into the Fibre Channel over Ethernet market last week, the announcement positioned its entry as a high performance end-to-end solutions provider for the data center.
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MPLS in the Enterprise

Total Views :1024
Published :04/11/2009  |   Author :Jeff Doyle |    | 
Consolidation and virtualization are two important trends in both service provider and enterprise networks.
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8100 Series PCI-Express Makes Its Debut

Total Views :1096
Published :04/04/2009  |   Author :Katie Trippet |   Unrated  | 
QLogic announced immediate availability of its 8100 Series PCI-Express converged network adapters.
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A New Era of Mobile Infrastructure Sharing?

Total Views :1036
Published :03/30/2009  |   Author :John Armstrong |    | 
Last week’s announcement by Vodafone and Telefonica that they would share infrastructure in some European countries has been heralded as the beginning of a new era of mobile infrastructure sharing.
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Worldwide SAN FC HBAs Revenues Dipped 3% in 2008

Total Views :1047
Published :03/30/2009  |   Author :Katie Trippet |   Unrated  | 
Worldwide SAN FC HBAs revenues dipped three percent in 2008 as revenues reached $834.9 million.
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