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Total Views :1113 |
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Published :12/13/2008
| Author :Ken Landoline |
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The new communications environment of the twenty-first century is based on the virtual company concept and a mindset that requires individuals, communication systems and business processes to be instantaneously accessible and functional from anywhere and at anytime. The broad-based demand for mobility, the growing anywhere availability of high bandwidth internet access and the recent explosion in multi-mode communications networks has forever changed the expectations of businesses and their workers. This new environment demands a communications technology that facilitates, unifies and manages real-time, and near real-time interactions between humans, networks and devices with a common feel and interface experience. Unified communications, described as “the combination of products (hardware, software) and services that enhance individual, workgroup and organizational productivity by enabling management, integration and use of multiple enterprise communication methods (desktop phone, PC, IM, mobile device, etc.),” will be a critical building block of this new business environment. |
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