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Total Views :310 |
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Published :05/21/2010
| Author :Ken Landoline |
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The recent economic downturn, coupled with the era of product commoditization in which we now do |
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Total Views :441 |
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Published :04/26/2010
| Author :Katie Trippet |
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In Monday’s live broadcast following the completion of the 3Com acquisition, HP’s Executive Vice President and General Manager, Dave Donatelli, and Marius Haas, Senior Vice President and General Manager, outlined HP’s plans to transform the networking industry. |
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Total Views :2394 |
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Published :01/15/2010
| Author :Jeremy Duke |
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The current Q3 2009 report depicts a quarterly revenue stream of $981 million which represents a decent increase over Q2 with a 6.78% increase of the marketplace in sequential quarters. The slow economy had caught up to the previously healthy and growing collaborative applications industry as Q4 08 and Q1 09’s revenues slid. |
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Total Views :1567 |
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Published :01/15/2010
| Author :Jeremy Duke |
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In Q3 2009, the market for Enterprise VoIP Gateways increased 12.7% sequentially. Since late 1999, Enterprise VoIP Gateway sales have increased significantly growing from a quarterly run rate of under $50 million in 1999 to $400 million in Q3 2007. |
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Total Views :3932 |
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Published :07/21/2009
| Author :Jeremy Duke |
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Avaya is bidding to acquire Nortel Enterprise - the new company would be the biggest & largest enterprise Voice Company, doubling Avaya’s worldwide installed base of enterprise phone systems. |
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Total Views :2272 |
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Published :07/17/2009
| Author :Ken Landoline |
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This week in two distinct but likely coordinated strategic moves, IBM has made it clear that the small and medium business (SMB) marketplace is a significant and important target for its unified communications offerings... |
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Total Views :2312 |
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Published :06/25/2009
| Author :Katie Trippet |
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Katie Trippet of Synergy Research Group on Brocade - Interop |
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Total Views :2566 |
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Published :06/17/2009
| Author :Jeremy Duke |
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Sliding business activity and tight financial markets that led to the economic decline in 2008 continue to affect business in Q1 2009, and the enterprise voice equipment market was not immune to these factors and trends. |
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Total Views :4066 |
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Published :05/10/2009
| Author :Sam Masud |
 
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In better economic times it would be an occasion to pop the champagne, but these are fiscally constrained times, and that’s why while Ciena’s announcement of the first 100-Gbps commercial optical network is certainly impressive it’s not time to pop the cork. |
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Total Views :11827 |
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Published :05/05/2009
| Author :Dr. Ray Mota |
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Service providers are faced with the dual pressures of providing more entertainment, information, cloud, and collaboration services while simultaneously keeping an eye on cost containment, CapEx, and OpEx. Additionally, they face operational constraints such as power consumption, cooling capabilities, utilization levels, the ability to provision, and the ability to ensure continuity and data center longevity due to the complexity of their networks. Most service providers have networks where each area of service delivery requires its own packet network, computing powers, video head-end, video head office content caching, and central office equipment. |
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Total Views :1671 |
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Published :04/24/2009
| Author :Katie Trippet |
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QLogic’s first announced win with HP for its 8 Gbps Fibre Channel Mezzanine card was a big one yesterday in that HP reports that its blade server revenue market share for Q4 08 was 54.8%. That provides QLogic a good headstart in providing a solution for HP customers who can now can now purchase QLogic’s 8 Gbps FC Mezzanine adapter for HP’s BladeSystem
c-Class servers, a key component of HP’s converged infrastructure platform for data centers known as Matrix. |
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Total Views :1667 |
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Published :04/20/2009
| Author :Charlotte Dunlap |
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A sea change is occurring in the way managed security services are offered, following the consolidation of the industry in recent years. Some pure-play managed security service providers (MSSP) still operate thriving businesses, but now the big guys have entered the space, including network service providers and traditional security management players. |
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Total Views :1287 |
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Published :04/08/2009
| Author :Ken Landoline |
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After attending VoiceCon in Orlando this week one thing is more apparent than ever – telephony software is winning the battle of mindshare over hardware alternatives. While this has been true for a while, what is new is that current economic conditions are further fueling the case for software in terms of practicality at the knowledge worker desktop, more stringent return on investment analyses and distribution channel economics. One old idea and another brand new one make this case.
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Total Views :1311 |
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Published :03/24/2009
| Author :Jeremy Duke |
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Here is an interesting tale of my experience with two communication powerhouses, AT&T and Charter. Clearly, the investment in Customer Service technology made by organizations such as these can make all the difference between a happy customer and a lost customer. |
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Total Views :2020 |
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Published :03/19/2009
| Author :Jeremy Duke |
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When I founded Synergy, we started with one market research service. It was the late 90’s and it tracked a technology that was getting little respect from the established voice industry -Voice over IP (VoIP). When we began segmenting the market, many said it would be impossible to count this nascent market and they suggested we not waste our time trying to publish research on such a nebulous and overly ambitious technology. Although that was 10 years ago, in my mind it seems like yesterday. So when I heard the same reservations and objections voiced about our quest to quantify unified communication (UC), I was not surprised. After a rigorous 6-month process, I believe we have “cracked” the code and have developed a sound way to measure this emerging market. |
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Total Views :771 |
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Published :03/18/2009
| Author :John Armstrong |
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Yesterday Apple provided a preview of OS 3.0 for iPhone, which is scheduled for availability this summer. iPhones have achieved a remarkable level of ubiquity since its launch in mid-2007...it is now available in 80 countries and on 25 carriers. Its success has been built on breakthrough handset design...but even more importantly, an SDK that provides developers with the same APIs that Apple uses internally...thus making it a platform for thousands of mobile applications.
Lest you think that the iPhone is merely a cool gadget for consumers, consider this...business software giant Oracle now has five BPM and CRM applications which run onthe iPhone, including Oracle Business Indicators and Mobile Sales Assistant. And J.D. Power recently ranked the iPhone as #1 in customer satisfaction for business smartphone users. This should be raising alarms at RIM, and in particular at mobile device market leader Nokia.
RIM has continued to increase market share for its Blackberry line as the smartphone pie grows in size, but Nokia is moving in the opposite direction....raising questions about Nokia's smartphone strategy and how Nokia will reverse the current trend. |
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Total Views :1084 |
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Published :03/16/2009
| Author :Katie Trippet |
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Cisco's entry today into the server market with its Unified Computing System brings it one step closer to realizing its Data Center 3.0 vision. Some may be hesitant, however, to leave server vendors like HP and IBM who have surrounded their customers with knowledgeable local and remote support resources for years, and who have developed knowledge databases that provide quick response in times of a hot site. |
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Total Views :995 |
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Published :03/12/2009
| Author :Ken Landoline |
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If there is one area within the telecommunications industry that may receive a boost from the global economic uncertainty it is most likely the contact center. |
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Total Views :1181 |
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Published :03/04/2009
| Author :John Armstrong |
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The mobile internet is reaching its tipping point, and the race to develop and exploit this valuable resource is growing more intense as vendors compete for market share. With infrastructure as its foundation, the mobile internet is comprised of a complex and rapidly evolving ecosystem of carrier networks, mobile devices, and business and consumer applications and services. |
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Total Views :1157 |
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Published :02/25/2009
| Author :Ken Landoline |
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Avaya is a globally recognized provider of IP telephony systems, communications software and services for business customers, spanning the range from small to large enterprises. The corporation, headquartered in Basking Ridge, New Jersey, has annual revenues in excess of $5 billion. Avaya is a spin-off of Lucent Technologies and a descendant of the original AT&T corporate family and the Bell System that was dissolved by court order in early 1984. Although Avaya was publicly held at inception in 2000, the company was privatized in late 2007 when it was taken over by the equity firms of Silver Lake and TPG Capital. Today, the company’s 18,000 employees are spread across three business units: Unified Communications Solutions, Contact Center Solutions and Integrated Office Communications (SMB focus), and Avaya Labs, which functions as the corporation’s research and development unit. Effective January of 2009 Kevin Kennedy, a former executive with Cisco who was previously affiliated with AT&T/Bell Labs, has held the position of president and CEO. |
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